Use of our site:
Lily Bioceuticals Online (“Lily Bioceuticals Online”) provides the content and services available on the Site to you subject to the following terms and conditions, our Privacy Policy and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively, “Terms and Conditions”). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
Except as set forth in the limited licenses in Section 6 below, or as required under applicable law, neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.
We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to the Site (i) may link to, but not replicate, any and/or all of our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; and (vi) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.
Any unauthorized use by you of the Site or any and/or all of our Content automatically terminates the limited licenses set forth in this Section 6 without prejudice to any other remedy provided by applicable law or these Terms and Conditions.
We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in Lily Bioceuticals Online’s best interests to do so.
If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission.
We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site.
You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES (f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS BEYOND OUR REASONABLE CONTROL.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.
Please note that this consent to receive Notices is entirely separate from any election you may make with respect to receipt of marketing communications. Your options with respect to receipt of marketing communications are set forth in our Privacy Policy.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site and providing notice of such change. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision.
If you have any questions regarding these Terms and Conditions, please email us at customersvc@lilybioceuticals.com
DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE POLICY
Consistent with the Digital Millennium Copyright Act, if you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an e-mail or written notice to our Designated Agent for notices of infringement and provide the following:
A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that you claim is infringed;
Identification of the copyrighted work(s) that you claim has been infringed;
A description of the material that you claim is infringing and the location of that material on the Site;
Your address, telephone number and email address;
A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Our Designated Agent for notice for claims of copyright infringement is Michael Kruel, President, Lily Bioceuticals, LLC. 195 Campus Drive, Edison, NJ 08837. Telephone:(732) 738-5550. Email: customersvc@lilybioceuticals.com. Copyright © Lily Bioceuticals LLC. All worldwide rights reserved.
NOTE: THE ABOVE CONTACT INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING LILY BIOCEUTICALS ONLINE THAT COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS AND SHOULD BE DIRECTED TO OUR CUSTOMER SERVICE GROUP BY EMAIL TO customersvc@lilybioceuticals.com.
Is it necessary to watch the application tutorial video before I apply to my skin?
Yes! Beyond Flawless™ is easy to apply but the tutorial covers a few precautions you should take to avoid product cross-contamination. Also, applying the right amount for maximum effect may take some practice. The tubes contain have enough product for approximately sixty uses. Watch the tutorial and you will be an expert in no time!
Can I use an oil- or water-based moisturizer while wearing the “second skin”?
No, not directly on the second skin or on the edges of the Beyond Flawless™ application. You can apply serum or light cream all over your face (we suggest Lily’s Ageless Serum and Lily’s New Age, New Era Regimen or Day & Night Cream) at least an hour before you apply the “second skin” onto your under eye area.* DO NOT directly apply any serum or moisturizer onto or near the edges of the Beyond Flawless “second skin” while you are wearing it.
*If you have applied any product to the undereye area prior to applying Beyond Flawless™, take a clean tissue, dab it in water and wipe the under eye area dry before you apply Beyond Flawless™.
Can I use makeup while wearing the Beyond FlawlessTM “second skin”?
Yes, you can! However, in order to maintain the best results, we recommend using dry powdered makeup on the Beyond Flawless™ “second skin” to cover dark circles rather than liquid makeup. We recommend Lily Bioceuticals™ specially-developed light powder if you have heavy dark circles. NOTE: The Lily Bioceuticals™ powder is currently sold out, but will be restocked as soon as possible! In the meantime, try your favorite loose powder and see if it works for you.
Why do you suggest using Lily Bioceuticals™ makeup powder, not others?
We formulated the powder to be extremely loose specially for the purpose of applying it over the Beyond Flawless™ “second skin,” so it will spread evenly. Use only a tiny amount of powder and avoid brushing the edges of the second skin. NOTE: The Lily Bioceuticals™ powder is currently sold out, but will be restocked as soon as possible! In the meantime, try your favorite loose powder and see if it works for you.
Is medical-grade graphene safe to use?
Yes, the medical-grade graphene is specifically developed and processed for use in the medical field, therefore, it is safe to use on skin.
Can I use a blow dryer to speed up the Beyond FlawlessTM drying process?
Yes, you can. However, it is not necessary since the “second skin” reacts Instantaneously and dries quickly.
Why do I need to put the cap on the tube immediately after I squeeze the product out?
The Beyond Flawless™ “second skin” contains ingredients that can lose their effectiveness if exposed to air while in the tube. It is very important to put the cap back on as soon as you squeeze the product onto the applicator to keep the product from drying out. Be sure to store the product at room temperature. Use the silver cap and applicator only for the silver tube product. Use the black cap and applicator only for the black tube product. Do not swap the caps or applicators.
Why it is so important to use the silver applicator with silver tube product and the black applicator with black tube product and not switch or cross-use them?
The whole purpose is to let the first layer cream (silver tube product) react with the second layer Serum (black tube product), so if you cross use the caps or applicators, the first layer cream will be prematurely activated and ruin the product. Even a tiny bit will cause a reaction.
Do I have to follow the “how to apply” instructions to get good results?
Yes. To get the best results, please watch the tutorial video because it shows you how to apply the product correctly. Don’t be discouraged if you make a mistake the first time. Practice several times and you will get it right.
What if I apply too much Beyond FlawlessTM “second skin” onto my skin?
Applying too much product will not deliver a stronger “second skin.” In fact, it will ruin the results. Since everyone’s eye bags are different, we suggest you practice a few times to determine what amount of product gives you the best results.
Can I rub the edges of my Beyond FlawlessTM “second skin”?
No. Remember, the second skin is not glued down. It naturally clings to your skin. If you rub the edges, you will loosen the “second skin” and the edges will start to peel off. You should treat wearing this second skin as if you are wearing mascara or eye liner. Don’t rub the area. If you the “second skin” tears, simply take a tissue and press it down.
Does this “second skin” have side effects?
No. The raw materials we use are all either USP grade (United States Pharmacopeia) or NF (National Formulary). Beyond FlawlessTM is safe to use.
How long will it be before I start to see results?
In about 5~15 minutes, as the second skin starts to dry, you will begin to feel the tightening effect. In about 20~30 minutes, you will see diminished eye bags and smoother skin. As the time goes on, the results will improve even more.
Can I use Beyond FlawlessTM on other parts of my face?
Since this formula has a tightening effect, we do not suggest or encourage you to apply it to other parts of your face.
Return policy for orders placed online or by phone only: Please call 1-800-837-3086 for return authorization number & return address where to send the product.
*Please allow 10 days from receipt of your return for credit to be processed.
We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.
For customer service please call1-800-837-3086 or email customersvc@lilybioceuticals.com
This product will ship within 30 days from the time the order is processed and will be mailed via USPS. If you have any questions concerning the status of your order, please contact our customer service department at 1-800-837-3086
At Lily Bioceuticals we sincerely appreciate our customers. We go to great lengths to develop superior products and we wish you complete success and satisfaction from every product we offer. If, for any reason you would like to return a product within 30 days of receipt you can request a Return Authorization Number from our customer service department using the email: customersvc@lilybioceuticals.com Please include your return email and order number in your request. Our 30-day risk-free guarantee applies to your first month’s supply.
We try to make the return process as easy as possible. All merchandise must be returned (opened or unopened) within 30 days of receipt along with your name, order confirmation number and Return Authorization Number. Failure to follow the proper procedure for returns, by sole discretion of Lily Bioceuticals/Lily Bioceuticals LLC, may cause the order to be ineligible for a refund. The return shipment must be sent to:
Returns Department
Lily Bioceuticals LLC
201 Circle Drive North, Unit 118
Piscataway, NJ. 08854
All return shipping and handling charges are paid by the customer. To ensure proper returns we encourage using U.S. Postal Service with insured delivery.
If your refund is accepted, a credit will automatically be applied to your original method of payment within 10 days. This policy may be amended according to the laws of the state in which the product was initially shipped.
If you have any questions regarding a return you may call Customer Support at 800-837-3086 or email customersvc@lilybioceuticals.com
To obtain the discount and benefits of our subscription services, you agree to accept the first re-shipment along with the associated charges if you did not return your initial order. You may pause or cancel your subscription starting with the second re-shipment.
Lily Bioceuticals LLC is committed to protect your payment and personal data. We adopt Secure Sockets Layer (SSL) software which is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Beyond Flawless™ | Privacy Policy
© 2023 | Lily Bioceuticals LLC | All Rights Reserved